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Arrinveget
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Privacy Policy

Effective date: November 9, 2024

Introduction

This privacy policy explains how arrinveget.life collects, uses, stores, and protects personal information provided through this website. We are committed to protecting your privacy and handling your data in accordance with Australian Privacy Principles under the Privacy Act 1988.

Information we collect

When you submit a consultation request or contact us through this website, we collect:

  • Your full name
  • Email address
  • Selected service information
  • Any additional information you provide in message fields

We also collect technical information automatically through your browser, including IP address, browser type, device information, and pages visited on our site.

How we use your information

Personal information is used exclusively for:

  • Responding to your consultation requests
  • Scheduling assessment appointments
  • Communicating about our services
  • Improving our website functionality
  • Complying with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data storage and security

Personal information is stored on secure servers located in Australia. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of data.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and tracking

This website uses cookies to improve user experience. Cookies are small text files stored on your device that help us understand how visitors interact with our site.

You can control cookie preferences through your browser settings. Refusing cookies may limit functionality of certain website features. See our Cookies Policy for detailed information.

Third-party services

This website may contain links to external sites not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility for their privacy policies.

Your rights

Under Australian privacy law, you have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal obligations
  • Withdraw consent for data processing where consent was the basis for collection
  • Lodge a complaint with the Office of the Australian Information Commissioner

Data retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Consultation requests are typically retained for seven years to comply with business record-keeping requirements.

Children's privacy

This website is not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

International data transfers

Your personal information is stored and processed in Australia. If you are accessing this website from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia where our servers are located.

Changes to this policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The effective date at the top of this page indicates when the policy was last revised. We encourage you to review this policy regularly.

Contact information

For questions about this privacy policy or to exercise your privacy rights, contact us at:

Email: [email protected]
Address: Level 12, 89 York Street, Sydney NSW 2000, Australia

Complaints

If you have a complaint about how we handle your personal information, please contact us first using the details above. We will investigate and respond to your complaint within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au.

Arrinveget

Supporting older Australians to maintain safe, independent living environments through evidence-based safety assessments.

Services

  • Safety evaluations
  • Bathroom modifications
  • Lighting systems
  • Emergency response

Information

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  • Contact
  • Privacy policy
  • Terms of use

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